Cyber Security Best Practices

Posted at Mon, Apr 13, 2020 10:00 AM

At Diehl Automotive, we're making it easy to do business online with zero-contact. Our team is utilizing digital forms of communication to help keep you informed from the safety of your own home. With many businesses moving in this direction, it's more important than ever to make sure you're aware of criminals that are trying to take advantage of the pandemic. Our IT department is vigilant about getting out information about the latest threats to our team and we want to extend their advice to you.

Best Practices

  • Check the email address of the sender
    • Hackers are getting tricky. There are ways to disguise a phishing e-mail address and make it appear to be sent from someone you trust. Click the hyperlink of the sender's email address to reveal the actual email address. If it comes from an address other than '@diehlauto.com', the sender is not Diehl Automotive. 
  • Be careful when providing personal information
    • We're relying on the services offered on our website more than ever. However, these services have been available for years. If you complete an online credit application, for example, and you receive an e-mail that seems to be from Diehl Automotive asking for your social security number, it's not from us. We recommend giving your contact at the dealership a call and verifying that they received your application and letting them know you received this e-mail so we can get it reported.
  • Call your contact at Diehl Automotive
    • If you're worried that you may have received a phishing e-mail, don't panic. Give us a call and we'll let you know if the e-mail came from our team or a third party we work with.
  • If you gave sensitive information, don't panic
    • Cybercriminals are smart and they do get the best of people sometimes. If you believe you sent sensitive information (such as a password) to a cybercriminal, we recommend immediately changing your credentials associated with the information you provided.
  • If you see a scam, report it
    • If you see a scam, give our team a call to let us know. We'll report it to the proper authorities so we can protect future customers from receiving the same scam.

Diehl Auto Online

Service

You can schedule your service appointment online at any of our Diehl Auto locations. Our team will be in touch about procedurial changes that you'll need to be aware of before we work on your vehicle.

If you work in the healthcare field, please visit our COVID-19 page to learn how you can save 25% on service labor during the month of April.

%FORM=3427|Schedule Service%

Parts

At Diehl Automotive, we offer our customers certified parts for Chrysler, Dodge, Jeep, RAM, Toyota, Mitsubishi, Volkswagen, Chevrolet, Buick, and Cadillac vehicles. Find the part your vehicle needs today.

%FORM=3428|Order Parts%

Collision Center

Accidents seem to happen at the worst possible times... like during a global pandemic for instance. If you've been in an accident and you need a vehicle repair, let the Diehl Collision Center team help. Give us a call so we can walk you through the process to submit your estimate from your own home or follow the instructions in the links below.

Butler:
https://bit.ly/2ULR1ox

Grove City:
https://bit.ly/3bFfYsO

Pittsburgh:
https://bit.ly/2ULx1CD

Sales

Diehl Automotive is here to help make sure you have a vehicle you can rely on. Because, as we know, life happens. No one plans to need a new vehicle in the middle of a global pandemic but many customers still need to be able to rely on a vehicle. We're here to help find a way to make that happen for you too. Our Salem, Ohio location is still open for sales and our management team at Butler, Robinson, Grove City, and Moon is waiting to answer your questions and find a solution for you. Let us know what vehicle you're looking for and we'll do our best to help you today.

%FORM=3423|Get ePrice%

© 2021 Diehl Automotive | Privacy Policy
Much from Remora